Benefits
TCT Entertainment call center software and products entail various advantages:
- Increase in ticket sales
- Inform concert schedules
- Horoscope reading
- Clues to crossword puzzles
- Lottery results etc.
Increase in Ticket Sales
TCT Entertainment call center products makes it possible to realize increase in ticket sales with handful of ticketing agents. Due to spontaneity of buying ticket, the ticketing business runs through constant ebb and flow. It does not make it viable for the organization to have a full-fledged team of ticket agents. The entertainment industry undergoes extreme swings in their business, at one time their agents are extremely busy and the next moment they are devising ways to kill time. But how to handle the situation when there is a surging number of callers to purchase the tickets? TCT Entertainment Call Center by overtaking the job of ticketing agents has turned staffing of ticket call centers into a thing of past. It can handle the incoming calls efficiently while delivering the needful information. TCT Entertainment Call Center simplifies the process where the caller just has to the follow these steps to buy a ticket:
- Make call to the ticketing center’s system
- System presents a menu of the scheduled events
- Caller chooses the event or show for which buying ticket
- System suggests a payment alternatives
- Caller enters the credit card number which is confirmed via clearing house computer and transaction is processed
- Finally caller registers their name and contact details verbally.
The automation of the process results in all-time processing of demands and meeting the staffing challenges with more efficiency.
TCT entertainment call center software and products give the best value for your money. In order to know more, feel free to call one of our entertainment industry specialists at 1-800-984-7001 or fill out this request form to get more information.
Disseminating information
Imagine that you have scheduled a concert but no one turns up for it?
Your worst nightmare is no far from reality if you are missing upon TCT’s entertainment call center products.
TCT telephony solutions automate and also simplify the process of placing the outbound calls and informing the people of the upcoming concert. TCT solutions facilitate calling thousands prospective concert buffs simultaneously and inform them of the upcoming concerts and events. TCT Entertainment industry product does not limit itself to just information patrol but allows people to make bookings over the phone itself. It utilizes impulsive tendencies to buy tickets for yielding maximum results.
The different Entertainment call center products work harmoniously facilitating the following:
Entertainment Information Broadcaster
TCT’s Entertainment Broadcaster automates the calling process. It takes the numbers of prospective concert lovers from its database and informs them of forthcoming events. TCT Broadcasters come with an additional facility of customizing your recording according to the nature of event. You need not give a stock recording as other autodialers do.
Entertainment Sales Generator
The Entertainment Sales Generator is an advanced version of Entertainment Information Broadcaster. Supported by predictive dialer system, along with calling prospective customers it allows customers to be transferred to a live agent in the sidelines.
Entertainment Call Center
The Entertainment Call Center is an Interactive Voice Response application lets you broadcast your recording, update it and even take customer’s response or allowing payment using the touch tone phone keypad.
TCT entertainment Call Center software and products give the best value for your money. In order to know more, feel free to call one of our entertainment industry specialists at 1-800-984-7001 or fill out this request form to get more information.