Call Center Products
Your challenges make TCT more innovative. TCT has developed following call center products to combat the problems plaguing your entertainment industry:
Entertainment Callenter (IVR)
TCT Entertainment Call Center is supported by Interactive Voice Response that can have diverse applications for your entertainment-specific industry. It lets the callers to access information for instance, getting clues to word quiz, seeking lottery information, book tickets, info about scheduled events etc.
Entertainment Information Broadcaster (Voice Broadcasting)
The Entertainment Information Broadcaster or autodialer computerize the outbound calling process. It broadcasts a pre-recorded message to the prospects. The Entertainment Information Broadcaster is also efficient at screening out busy signals, non-existent numbers, fax numbers etc and can be used effectively for broadcasting information or as a marketing tool.
Entertainment Sales Generator (Predictive Dialer)
The Entertainment Sales Generator is an ultimate marketing solution in entertainment industry. It is an intelligent predictive dialer that not only automates the call process, screening the invalid calls but also offers the option of speaking to the live agent to the caller. It does not hook the agent to the call. It can predict as to when and which agent would be idle to attend the live call and transfers the call with a pop-up screen containing the information about the caller in front of the agent on his monitor. So, when the Entertainment Sales Generator calls to inform the people of the upcoming event. If they are interested to know further, the entertainment Sales Generator gives them the option of being connected to a live agent who can take their ticket order.
Entertainment PBXors (Phone Switch Integrators)
TCT Entertainment PBXors can operate in sync with more than 300 legacy phone systems. It therefore, allows seamless integration with your current telephony system.
Entertainment Web Solutions (Specialized Website)
The Entertainment Web Solutions integrates all the Entertainment industry products with the web applications on a common interface platform.
Entertainment Voice Messenger (Voice Mail System)
The Entertainment Voice Mailer ensures right routing of the calls to the right person in the right department TCT entertainment industry applications give the best value for your money. In order to know more, feel free to call one of our entertainment industry specialists at 1-800-984-7001 or fill out this request form to get more information.