Call Center Products
Your challenges and problems only fuel our passion to explore new solutions. TCT’s team of health care experts has devised remarkable telephony products to resolve your problems and let your industry brew in a never before fashion.
Health Care Call System (IVR - Interactive Voice Response)
TCT Health Care Call System is an IVR supported application that superscripts hospital’s telecom system with efficiency and simplicity. Its right and efficient call routing of relieve the hospital switchboard to attend emergency calls. It also automates the flow of service oriented calls. The utility value of Health Care Call System is immense. It allows interactivity between patient and hospital system, whereby patients can call in, input or retrieve information through touch tone phones. It also offers the doctors and treatment centers the option to call and input information into a pharmacist’s system facilitating the latter to supply for the prescriptions. You can’t even calculate the considerable savings in time!! TCT health care system has lot in store to take you aback
Health Informer (Voice Broadcaster)
TCT Health Informer is an autodialer leverage that automates the calling process. It calls the patients with a pre-recorded voice message reminding them of the scheduled appointments or the health advices given by the doctor and thus makes the health care industry more truthful to its name.
Health Voice Mailer (Voice Mail System)
TCT Health Voice Mailer (voice mail supported) gives unhindered access to doctors, hospital staff or other employees the flexibility to their messages regardless of the location where they are.
Health Response System (Predictive Dialer)
TCT Health Response System is based on predictive dialing mechanism that automatically places the calls to the patients while screening invalid telephone numbers and on detecting a live response it connects the call to a live attendant. While doing so it also pops caller’s information on the screen of the agent. Besides, it also allows the patients to feed their responses through their touch tone phones. This makes it ideal for conducting clinical surveys, appointment scheduling, confirmation and reminding etc.
Health Fax Demander (Fax-on-demand)
TCT health fax demander has revolutionized the antiquated healthcare technologies. Clinics or doctors can have never before facilities like to fax documents viz. patient history record, consent forms etc. to any fax number, as specified by patient.
Health PBXors (Phone Switch Solutions)
TCT phone switch solutions are compatible with more than 300 legacy phone systems and thus help seamless integration of all the solutions with the existing phone system.
Health Care Internet Web Solution (Specialized Website)
TCT Health Care Internet Web Solutions allow integration of all the communication products and web applications on a standard interface platform. This provision gives the health care industry to avail itself of all the solutions on their computer.
TCT health care industry applications give the best value for your money. In order to know more, feel free to call one of our health care industry specialists at 1-800-984-7001 or fill out this request form to get more information.