INSURANCE BENEFITS
A Cost-Efficient Lead Generation System
Insurance call center software by TCT has hastened the dawdling calling process reigning large over insurance sector. Surviving in insurance sector is no less tedious than taking bull by horns. Most call center products often fell short of assurances while summoning insurance sector.
Insurance industry is rife with challenge. ‘Not enough sales’ is a universal problem afflicting the insurance sector. However, TCT addresses all the industries separately and offers customized (industry-specific) call center solutions to them. You can confidently use TCT lead generation products and solutions to multiply your sales and profits and can help you generate leads effectively. Our lead generation products will outlive your expectations for sure!!!
The ability to reach out to the maximum number of people is the pertinent key to generate leads. TCT’s cost efficient lead generation systems help you send messages and draw qualified prospects to you. The products that can be helpful for lead generation for insurance agencies include:
Increased Sales
Insurance Information Broadcaster:
This is an effective tool to retain the old customers and attract the new ones. It place calls to existing clients, relay pre-recorded message to inform them of new insurance products. At the same time it can also be utilized for calling new customers for informing them of new sales and promotions or just new discount offers. These usages make it an integral part of any insurance agency’s sale campaign and customer retention program.
Insurance Voice Mailer
Insurance Voice mailer allows the insurance agents to revert the customer quickly and efficiently without letting his location interfere his calling.
Insurance Auto Attendant
TCT Insurance Auto attendant can route the calls more efficiently than its other counterparts and thus offer better customer service and boost sales.
Insurance Lead Generator
TCT Insurance Sales generator is one-step advanced version of Insurance Information Broadcaster. Our Insurance Lead Generation system not only automates the outbound calling process but also intelligently screens out busy signals, hang-ups, fax machines or answering machines forwarding only live calls to the agent. This brings only interested customers to the insurance agent. This further qualifies the leads and efficiently saves the agent’s time.
Insurance Call Center
TCT Insurance Auto attendant can route the calls more efficiently than its other counterparts and thus offer better customer service and boost sales.
Insurance Faxer
Insurance Faxer is an effective lead generation system that faxes the important insurance documents and application forms soon after the prospective lead calls into the system.
The above are just a few of the TCT’s lead generation systems for your insurance agency. Your challenges make us more innovative. So feel free to contact us for trying our new products. If you need more information call us at 1-800-984-7001 to speak to one of our insurance industry specialists and find the right solutions for you. We can also customize any of these solutions to meet your individual needs or fill out this request form to get more information.
Streamlining the Claims Process
Nothing on earth can be more annoying for a customer than not getting the status report of his claims process. This can force the old sustained customers to surrender their brand loyalty to some other insurance agency. Inefficient claims process and the resultant customer frustration is one of the major reasons of weaning of the customers.
Insurance call center is an application of IVR system that helps insurance agency handles the claims process efficiently. It works two-way, both for the customer and the agency by:
- Reporting claims made so far
- Checking status of claims
An insurance agent is nevertheless necessary, but with the inception of TCT’s insurance call center solutions a few petty tasks like information on policy number, customer number etc. can be done without one. The customer can feed in inputs through his/her touchtone phone. And not to mention it is an insurance call center. Thus:
- Accessible 24X7
- Reachable from everywhere
- Clients can report claims without delay
- Can furnish information for policy holder
Our above mentioned products and call center software are just an overture to main feast. We have still lot in store to take you by surprise. Your problems inspire our innovation. Our highly flexible products address all your troubles. Suppose a policy holder met an accident, the insurance call center can not only furnish information to him but can also guide him to the nearest repair shop. Using the predictive dialer feature it can easily place call direct to the repair shop. This can be easily made possible by integrating the Insurance Lead Generator with the Insurance call center. The policy holder enters the necessary information into the automated system. The system in turn connects the call to the agent with the customer information appearing on a popup screen on the agent’s monitor. This streamlines the claims process settlement making it more efficient via transmission of recorded affirmations direct over phone.
Reap more benefits by integrating TCT Insurance Informer. The TCT Insurance Informer calls the customer with a pre-recorded message, informing him/ her regarding the settlement of the claim.
There can be many more packages customized according to your individual needs and of your industry.
If you need more information feel free to call us at 1-800-984-7001 to speak to one of our insurance specialists and find the right solutions for you or fill out this request form to get more information.