Interactive Television
The primitive black box system is no longer the most accurate way to determine ratings and can sometimes give misleading results. TCT call center software has high reliability and accuracy quotient. It can accurately map viewers’ tastes and wants.
American Idol, a popular program that owes its success to the wide room of interaction and participation that it gives to its viewers. The viewers can easily call in and vote in favor of their singer. This gives the viewers a feeling of not being reduced to passive watchers of a program but an active participant in the course of events, where it can actually decide the destiny of the contestants.
You too can reap such a success using TCT Media Interactor. It allows the viewers to interact with the system and vote on the programs. This provision can be effectively used to:
- Collect viewer ratings
- Facilitate audience involvement
- Call processing to compile programming data
Besides many more functions.
TCT call center software for media industry gives the best value for your money. In order to know more, feel free to call one of our media industry specialists at 1-800-984-7001 for free no-obligation consultation. We can tailor our solutions according to your individual needs. Or you can also fill out this request form to get more information.
Pay-per-view ordering
It is a common practice of the viewers to order pay-per-view programs at the last moment. This last minute hitch can result in clogging the media switch board. A busy line at the moment can be translated to huge business loss. Keeping this unique requirement of your media industry, TCT has developed call center software solutions for media that ensure that you get maximum pay-per-view orders without hiring any additional hand.
TCT Media Interactor, is an effective pay-per-view solution. There is no room for busy signals and gives a hassle-free and comfortable interaction to the customers. The viewer just need to:
- Call into the system
- Feed their account number
- Select the movie for of your choice
- System accepts the application
- System sends a signal and deciphers the order
The efficiency of the system can be multiplied if it is integrated with the services of TCT Program Reminder and Program Orderer. It offers a wider choice in ordering for pay-per-view movies. In the beginning a viewer is asked to define and input the type of programs that she/he prefers. For instance, if a viewer inputs his/ her preference for Indian Classical Music events, the program reminder calls the viewers to inform them of the slated events of the same type with the details of the scheduled time for airing those programs.
Program Orderer
Program Orderer, a predictive dialer application besides the above features also allows the viewers to interact to order the pay-per-view event using touch tone phone keypads.
Media Web Solutions
Media Web Solutions allow easy integration of all the TCT media solutions on a common interface of a website. This gives access to customers to all the features of the phone solutions through a computer:
- Order movies online
- Define type of programs preferred
- Get information about the upcoming events.
- Newspaper subscription
And much more…
TCT call center software for media industry gives the best value for your money by getting the maximum pay-per-view orders from the viewers. In order to know more, feel free to call one of our media industry specialists at 1-800-984-7001 for free no-obligation consultation. We can tailor our solutions according to your individual needs. Or you can also fill out this request form to get more information.