Call Center Products

TCT all charged to automate the media processes and superscript it with efficiency. The call center products especially for media industry are:

Media Interactor (IVR)

TCT Media Interactor, an Interactive Voice Response (IVR) system application is very useful for mapping viewers’ interest and inclinations. The TCT Media Interactor provisions for the viewers to interact with the Television they watch. The Media Interactor is a type of phone voting system that lets the viewers to vote from home on a particular Television program. Using this tool the Media can effectively use the results to offer programs that would be tasteful to the viewers.

Program Reminder (Voice Broadcasting)

TCT Program Reminder is an application of autodialer that automates the calling process. It places an outbound call to the viewers with a pre-recorded message reminding them of their favorite program/s with the timings when it would be broadcast. It can also be used to remind them of the starting time of pay-per-view event.

Program Orderer (Predictive Dialer)

TCT Program Orderer is a predictive dialer system that not only automates the calling process of the viewers, reminding them of their favorite programs but also lets them to interact with their television and order pay-per-view program. This interaction or order can be made through touchtone phones.

Media PBXors (Phone Switch Integrators)

TCT Media PBXors are compatible with more than 300 legacy phone systems and therefore allow seamless integration with your existing phone system without any effort.

Media Web Solutions (Specialized Website)

TCT Media Solutions integrate all your communication products and solutions with the website on a common interface platform. This makes all of them easily accessible to you on the website on your computer.

Media Voice Mailer (Voicemail System)

TCT Media Voice Mailer is a voice mail system facilitates your media to receive calls and even answer them from anywhere, regardless of the remoteness of the location.

TCT call center products give the best value for your money. In order to know more, feel free to call one of our media industry specialists at 1-800-984-7001 for free no-obligation consultation. We can tailor our solutions according to your individual needs. Or you can also fill out this request form to get more information