Benefits
Quicker deployment
Call center softwares by TCT help invest the military with the required rapidness in response and the agility in combination with the ability to rise to the occasion immediately.
TCT provides automation with efficiency in both inbound and outbound calling process. This is especially useful in giving mobilization orders. These orders are generally given to thousands of military personnel. If done manually it would consume lot of time and at the same time still will not be very effective. When military uses TCT call center softwares the entire process is automated, calling all the personnel and giving respective orders contained in the pre-recorded message. This accelerates the mobilization process and helps in deploying the troop speedily.
Military Call Center
It frames an inbound call center for military mobilization with rapidity and ease. The military call center works through simple steps:
- Furnish a universal mobilization proclamation in all media like newspaper, radio or TV
- Present a dedicated phone number along with announcement
- Soldiers call the specified phone number
- Feed their respective military IDs
- System specifies orders by default
Military Broadcaster
The working of TCT outbound system is equally simple, effective and user-friendly. The Military Broadcaster can be used effectively to place the outbound calls to all the soldiers who have received mobilization orders. The pre-recorded message can give them general orders or even a specific number dedicated for the purpose, which the personnel can use later to call into the Military Call Center.
Interactive Military Broadcaster
The mobilization order process can be made more efficient with the help of Interactive Military Broadcaster. The Interactive Military Broadcaster is an advanced version of the Military call center or Broadcaster with its predictive dialer features. This allows the soldiers to input their military ID number into the phone through touchtone keypads and receive their orders there itself without having to call again. Interestingly in combination with efficiency it also ensures security and confidentiality.
Maintenance of military vehicle
The TCT Military Call Center is an ideal solution to combat the challenges of military mechanics who are expected to repair number of equipments and military vehicles. The procedures can be so different that the mechanics can have a hard time dealing it. The military call center can prove very useful in such circumstances. The mechanics can call the military call center requesting details about different parts and other procedures. This information can prove very handy. When the Military Call Center service is combined with that of Military Faxer the efficiency is multiplied. This allows the instructions to be faxed to any fax number.
This is ideal for military mechanics too. The Military contractors can easily input the information containing the updated procedures of different equipments which can be faxed to different military mechanics. This plays a crucial rule in the disbursement of information.
TCT military call center software and products give the best value for your money. In order to know more, feel free to call one of our military specialists at 1-800-984-7001 or fill out this request form to get more information