Benefits

Course Registration

Education call center softwares by TCT are an emerging icon in school communication systems. For obvious reasons

Colleges and Universities pay dearly in terms of time and money (not to say labor) on the process of course registration. This result in perpetual wastage of precious resources every time the school commences a new academic session. Such debacles can be easily arrested using TCT call center solutions. TCT Education Call Center introduces a whiff of fresh simplicity and ease in the call handling process. The centralized Education Call Center requires minimal effort. A student just needs to:

• Call into the system
• Enter the student ID number
• Enter the Course Code for which wishing to register
• End the call

The application can be used for more than the listed functions, for instance the Education Call Center can also facilitate:

• Tuition payment
• Retrieve grade information
• Change the opted subjects during the semester
• Add/ Drop courses during the semester etc.

The Education Call Center is a cost and time efficient solution for the problem of course registration. And interestingly, you can easily integrate TCT Education PBXors with your current phone system.

TCT education call center software and products give the best value for your money. In order to know more, feel free to call one of our education specialists at 1-800-984-7001 or fill out this request form to get more information.

Announcements & Notifications

Many states have law making it mandatory for the schools to alert the parents of their kid’s absence from the school within a given time limit. Offending which may land you in imbroglio or even quiz your reputation.

Your school needs to be closed unexpectedly. How would you inform the students and parents of the closure? The figure is daunting, what will you do?

A teacher is not present. There must be hundreds of qualified and efficient teachers who can function as the substitute teacher for the period. You have the names in school district’s database but still it is difficult to call of them and check their availability. 

The big question is WHO is going to dial all the numbers and accomplish the task?

Education Notification & Alert System

Education Notification & Alert System is the solution to all your problems. A communication leverage well customized to your requirements. The Education Call Center would automate the outbound calling process to students, parents or even faculties informing them of:

• School closure
• PTA Meet
• Students’ absentee notification

The Education Call Center when fused with the features of Education Notification & Alert System would become more efficient that would also help to:

• Track student’s absence
• Inputting the information in the system
• Making the calls

If the school requires a substitute teacher, you just need to integrate the School Callback System. This application not only automates the call process to the potential teachers from the database but also reports their availability status, and thus allowing interaction wherein the called potential teacher can input the response through touch tone phone.

You can use TCT call center products for various purposes. For instance, you want to survey the parents’ response to some measure or decision that plan to take in future. You can easily conduct your survey and map their response using Education Call Back System which would allow the parents to input their response through the touch tone phone.

In order to get a feel of the situation read the sample scripts of the School Callback System for encountering many situations specific to your industry. Here we have taken the survey scenario:

The system opens with a pre-recorded message that may be:

This is XYZ School. We are conducting a small survey. You will be required to answer a few questions to which you can respond by pressing the touchtone keypad of your phone. Your response is of high value to us and will be kept strictly confidential. Thank you for participating. Let’s begin.

Question 1

Are you in favor of the new school timings?

Press 1 for Yes

Press 2 for No

Question 2

Would you volunteer to sell the tickets for the school play this Sunday on 25th?

Press 1 for Yes

Press 2 for No

Question 3

Will you be able to attend the School Annual Day function on October 15th?

Press 1 for Yes

Press 2 for No

Closing Message:

Thank you for calling our XYZ survey hotline.  If you have doubts regarding this system, you may leave your name and contact number after the beep.

TCT education call center software and products give the best value for your money. In order to know more, feel free to call one of our education industry specialists at 1-800-984-7001 or fill out this request form to get more information.