TCT autodialers break loose the alacrity of intelligent phones at competitive prices.
Our Software Prices
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Comparative Analysis
Prices and Orders
- One Server can accommodate up to 96 lines per computer.
- In most cases Automated Dialing and Automated Attendants use a single line. (1:1 Ratio)
- Predictive & Power Dialing (live call transfer with data pop up) need 2 lines per agent (2:1 Ratio)
- Interactive Voice Response with Phone Switch Integration requires 2 lines (2:1 Ratio).
- Multiple systems can be combined on a single server with multiple Dialogic Boards.
- Three hours of Telephone Technical Support is included with each Software purchase.
- See additional documentation for Predictive Dialing, Phone Switches Integration, VOIP Configuration, Web Integration
| 1) SOFTWARE: | Number of Telephone Lines: | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Includes: CD, Manual, Key, & 3 Hours of Tech Support | 2 Lines |
4 Lines |
8 Lines |
12 Lines |
16 Lines |
24 Lines |
48 Lines |
72 Lines |
96 Lines |
| Auto Dialer/Auto Attendant /Predictive Dialer/ Power Dialer/ IVR/ ACD/ CTI Tool Kit/ Phone switch Integration / VolP | $195 X |
$195 X |
$195 X |
$195 X |
$195 X |
$195 X |
$195 X |
$195 X |
$195 X |
| Quantity | 2 | 4 | 8 | 12 | 16 | 24 | 48 | 72 | 96 |
| Total Software | |||||||||
| Software Set up Charges | |||||||||
Buyers do not need any phone switch to use TCT CTI software products. In the case that a Buyer has a Particular phone switch, TCT (CTI TOOL KIT) Software interfaces with 300+ different phone switches all over the world.
(If Required) Name of Phone switch to be Integrated:
2) VOICE BOARDS
Multiple voice boards may be combined in a computer. Ex: Use 3 Dialogic D/4PCI Voice Boards (4-lines each) to create a 12-line system. (See additional List of Dialogic Boards).
Choose Model based on # of phone lines needed, slot type available, new or used, & quantity. Compute Total (Check inside your computer for availability of white PCI slots or black ISA slots and for size requirements, then choose the appropriate Voice Board model and circle the price. Used Voice Boards are subject to availability.)
| Intel Dialogic Model |
# of Lines | Slot Type | Size Height x Length | Price New |
Price Used |
Quantity | Total |
|---|---|---|---|---|---|---|---|
| Proline/2V | 2 | ISA | 4" x 8" | $ 460 | $ 290 | = | $ |
| Dialog/4 | 4 | ISA | 4.5" x 7" | $ 570 | $300 | = | $ |
| D/41H | 4 | ISA | 4.5" x 7" | $620 | $300 | = | $ |
| D/4PCI | 4 | PCI | 4" x 7" | $ 695 | N/A | = | $ |
| D/120JCT-LS | 12 | PCI | 4.25” x 13" | $ 2,795 | $2,095 | = | $ |
| D/160SC-LS | 16 | ISA | 4.5" x 13" | $ 3,395 | $2,195 | = | $ |
| D/240SC-T1 | 24 | ISA | 4.5" x 13" | $ 4,795 | $2,295 | = | $ |
| D/240PCI-T1 | 24 | PCI | 4" x 13" | $ 4,795 | $2,695 | = | $ |
| D/480SC-2T1 | 48 | ISA | 4.5" x 13" | $8,595 | $3,995 | = | $ |
| D/480JCT-2T1 | 48 | PCI | 4.5" x 13" | $7,400 | N/A | = | $ |
| Upgrade | $180 | $180 | = | $ | |||
| 3) COMPUTERS: (see specifications in the brochure) | Price Used | Quantity | Total |
|---|---|---|---|
| Use your own Computer (see requirements below *) | 0 | N/A | |
| Purchase our Industrial Strength Server with Tape Backups (See Details) | $1,995 | = | $ |
| Purchase Desktop Computer (See Details for more options) | $825 | = | $ |
Computer Minimum Requirements:
Buyer needs a computer with:
- Windows 2000 or XP with at least an 800 MHZ processor
- 128MB RAM
- 1 gigabyte of AVAILABLE hard drive space
- CD-ROM Drive
- Super VGA Monitor
- Keyboard
- Mouse
- Sound Blaster-compatible Sound Card
- Microphone
- Speakers
- Surge Protector and/or Battery Backup for the electrical & telephone lines.
Notes: More MB of RAM may be required if Buyer is using a large database of telephone numbers. Prices & specifications are subject to change
“Automated Call Center” TCT Inc.
| TOTALS: | Order Date: / / | ||
|---|---|---|---|
| 1) | Software Total from Page | Software | $ |
| 2) | Voice Board Total from Page 1 | Voice Board | $ |
| 3) | Computer Total from Page 1 | Computer | $ |
| 4) | Script Male Voice................. Female Voice....................... | Script | $ |
|
Circle Shipping: Use your FedEx Account #.................................. or Charge Actual Shipping Cost |
Shipping | $ | |
| No tax for resellers outside California or if resellerhas a resale certificate | Sales Tax | $ | |
| TOTALS: | $ | ||
| PAYMENT: | |
|---|---|
| Check: Payable in advance to "TCT, Inc." | |
| COD: Cashier’s Check or Money Order to "TCT, Inc." | |
| Credit Card: Visa --- Master-Card --- Discover --- American Express --- Diners Club | |
| Credit Card #................................................................... Expiration Date:........... Customers ordering by credit card have an additional one page authorization form to fill out. |
|
| I authorize $................ to be charged to my credit card account. | |
| your signature) .................................................... | |
| Reseller Info: | ||
|---|---|---|
| Label Name To Use:............................................................................................................................... | ||
| Name:................................................................................................................................................... | ||
| Company:.............................................................................................................................................. | ||
| Address:................................................................................................................................................ | ||
| City:.................................................. | State:........................................... | Zip:............................... |
| Work Tel:........................................... | Home Tel:............................................... | |
| Fax:................................................... | E-mail:.................................................................................... | |
| Buyers Info: | ||
|---|---|---|
| Name:.................................................................................................................................................... | ||
| Company:............................................................................................................................................... | ||
| Address:................................................................................................................................................. | ||
| City:.................................................. | State:.............................................. | Zip:............................ |
| Work Tel:........................................... | Home Tel:................................................... | |
| Fax:................................................... | E-mail:..................................................................................... | |
| Ship to Reseller:....................................... |
| Signature:................................................ |
| Fax:......................................................... |
| Drop Ship to Buyer:................................... |
| Name:....................................................... |
| E-mail:...................................................... |
| Hold for Pickup:.......................................... |
| Date:......................................................... |
Our Prices for Hardware (CTI Servers & Computers):
 |
 |
 |
 |
 |
|
| Clone $600 | Shuttle $700 | Dell $825 | Corporate$1495 | Server $1995 | |
| Specifications | Clone | Shuttle | Dell | Corporate | Server |
|---|---|---|---|---|---|
| Model | Mini-Tower | Neon Ultra-Mini | Opti Plex Mini-Tower | Server Tower | Rack Mount(CTI Server) |
| Mother Board | Soyo | Shuttle | Dell | Intel D845- 4 Extreme | Intel D845-4 Extreme |
| Case Dimensions (approx.) | 8” x 17” x 17” | 8” x 8” x 11” | 7” x 17” x 17” | 19.25” x 7.5” x 16.5” | (4U) 19” x 18.5 “ x 7” |
| Slots available | 2 ISA () & 4 PCI | 1 PCI | 3 PCI | 7 PCI | 7 PCI |
| Processor Speed | 1.3 GHz | 2.0 or more GHz | 2.0 or more GHz | 2.8 GHz ( Pentium 4) |
2.8 GHz (Pentium 4) |
| Hard Drive | 40 GB WD | 40 GB WD | 40 GB WD | 60 GB IBM | 2 x 60 GB IBM - Mirror |
| Memory | 128 MB (2) | 128 MB (2) | 128 MB (2) | 512 DDR 333 | 512 DDR 333 PC2700 |
| CD ROM Drive | 52x CD-ROM | 52x24x52 CD-RW | 52x CD-ROM | 52x CD –ROM Sony | 52x CD –ROM Sony |
| Floppy Drive | Yes | No | Yes | Yes | Yes |
| Printer Port | Parallel, USB, Serial | USB & Serial | Parallel, USB, Serial | Parallel, USB (6), Serial | Parallel, USB (6), Serial |
| Network Adapter | Yes | Yes | Yes | Built In (Yes) | Built In (Yes) |
| Keyboard & Mouse | Yes | Yes | Yes | Yes | Yes |
| Speakers | Yes | Yes | Yes | Yes | Yes |
| Modem | Yes-internal | No (3) | Yes-internal | Yes-internal | Yes-internal |
| Tape Back-Ups | No | No | No | Yes | Yes 10/20 |
| Raid Card | No | No | No | No | Yes ( Promise) |
| Windows Operating System | XP Home (4) | XP Home (4) | XP Home (4) | Win- Pro 2000 or XP | Win- Pro 2000 or XP |
| Monitor | Not included | Not included | Not included | Not included | Not included |
| Warranty | 1 year | 1 year | 1 year on site | 1 year | 1 year |
| Shipping: FedEx 2-day | $125 | $75 | $125 | $125 | $145 |
Use your own computer with our software or select one of the computers above.Buy any of our CTI software and/or voice boards and installation is free.
- Additional ISA slots are available. (Inquire for cost)
- Additional memory is available. ( Inquire for cost)
- An external modem is available for an additional $40.
- Windows 2000 Pro or XP Pro are available for an additional $70( Only for Clone, Shuttle & Dell)
- Seagate Tape Backups 10/20 $360, DVD-R / RW $149.95, 512 MB DDR RAM (PC 2700) $ 95.95.
Recommendations
Intel has biggest market share for motherboards and processors and performs better with reliability. Since CTI servers or computers are expected to perform critical tasks 24 hours a day with both inbound and outbound call automation processes, computer with Intel motherboards are better performers. Tape back ups are also critical if data backups is important and recommended to safeguard systems in case of complete failure or backing up Do Not Call List or databases.
Server
Server is recommended if you are utilizing 12 or more lines and can handle 96 lines Server can be further utilized as communication server while handling Auto, Predictive Dialing and Interactive Voice Response Systems or integration module with existing or future Phone systems.
Corporate
Corporate is recommended for less than 12 lines and tape back up is included as part of package for security of system.
Clone, shuttle or Dell
Clone, shuttle or Dell are recommended if setting up call center and need agent computers or need computer with ISA slots.