Voicemail Systems - Features & Benefits
Some of the standard features of Voicemail systems with PBX include:
- Capability of handling multitude of calls simultaneously
- Receives messages for mailbox and can store up to 250 messages for each mailbox
- Control length of message for every mailbox
- Several special greetings per mail box
- Facility of taping a message, replay the recorded audio, if necessary even re-record it, classify it either private or certified and confer it the date and time
- 800 number debit control per mail box
- Disseminate messages in groups, one message can be broadcasted to many subscribers at once
- Question and answer mailbox support
- Notification: support for message waiting lights, pagers, cellular phones, and stutter tones. Notification time control
- Wake up call facility
- Confirms message reception, it informs the supervisor if a subscriber fails to read the message
- Incorporate playing functions, played in different orders: first in first out or last in last out. Fast forward, rewind, message play review
- Date and time specifications support
- On screen display of system status. Overlook none of the port
- Can be operated from remote locations
Elective features (Enhanced PBX systems)
Go for one number
Now you can amazingly pool your entire communication machineries principal being office, home, fax, cellular, pages or e-mail, fax mail and voicemail etc. on just one number. This reduces the perplexity as all your calls can be received at one place on one universal number.
Follow me feature
The ‘Follow Me’ feature of the voicemail PBX system follows you everywhere making certain that every call or its message reaches you wherever you are. Any call made on your universal number would successively ring all the devices that you have chosen till the call is answered or the devices tire out. Even when you fail to answer the call, the caller is instantly taken to voicemail system.
Convert Fax into e-mail
Fax-to-Email feature of voicemail PBX system allows the subscriber to access the received faxes in the e-mail inbox. The fax is put in a readable and printable format. This allows the subscribers to access their faxes anywhere in the world and that too without a fax machine!
Voice messages in e-mail
Voice-to-email feature of PBX system allows the subscriber to access the received voice messages in the form of e-mail. The audio portion is transformed in a regular .wav format. The files in this format are easily audible in any computer that configures speakers and a sound card. This feature brings about call accessibility without phone, anywhere!
Notification through e-mail
E-mail notification feature of the voicemail PBX system notifies the subscribers about the status of new voice or fax message receipts through e-mail, enabling them to be away from their desk and still stay informed!
Speech Identification
PBX system’s speech identification feature eliminates the need to remember puzzling extension numbers. The subscriber just has to speak the name of the person he needs to speak to and the voicemail system automatically dials the number.
Short Message Service (SMS)
The wireless SMS feature allows the diffusion of alphanumeric messages among mobile subscribers and other technologies like email, paging, and voicemail.
Fax Mail facility
This feature is ideal for those who travel a lot for it saves the subscriber’s received faxes in the fax mailbox until subscriber desire. It is further upgraded as mail can be forwarded to any fax machine around the globe.
Fax manager
Voicemail PBX system saves the fax number list in the mailbox. If the subscriber wishes to send bulk fax to all the numbers in the list, it can be easily done by faxing the document to the Fax Manager. This feature is especially useful to disseminate product announcements, sales information, seminar invitations, press releases and such.
Fax on Request
Fax on demand is a user-friendly package that provides subscribers with virtual access to information round the clock. The subscriber requests information through a touch-tone phone and within a few seconds receives it by high-definition fax. This system lets your organization respond promptly without any of the expenses of manning a phone line to the telephone queries. This feature value adds the multi-level marketing, improves the quality of customer service and offers technical support.
E-mail to Voicemail box
Email-to-Voicemail box feature in PBX system accede people to send voice messages from an e-mail ID to the user’s voicemail box. They can record their voice messages and send them through an email using the TCT’s Vmail.exe utility program. This feature suits best to the messages in foreign languages as most of the systems do not support foreign text.
Automated Private Secretary & Personal Attendant
TCT Voicemail system provides each subscriber with his own personal secretary. To have word with the operator, caller needs to press ‘0’ to get the call transported to the subscriber’s so called private secretary.
Place outbound calls
A subscriber even while using the voicemail system box can dial outbound calls. Every subscriber has fixed credit limit to utilize the facility. The limit is under constant surveillance of voicemail system.
Caller Identification
The PBX system stamps each message with Caller ID and thereby helps the subscriber to know the ID of the message sender.
One touch Call back
By jabbing just one key the subscriber can connect straight to the sender of the message while reading it.
Pre-Paid Calling Card
Sell prepaid calling card through our unique pre-paid calling card module. It efficiently handles calls meanwhile deducting minutes from the subscriber’s account.
Administrator’s Web Interface
Through TCT’s voicemail PBX system number of operators, through internet, can provision mailboxes for subscribers. Operators’ task is almost relaxed as they can provision mailboxes from any corner of the world through World Wide Web.
Confirmation of Payment
This feature of voicemail system notifies and thus confirms the subscriber of the receipt of payment
Bill reminder
This module automatically reminds the subscribers when their bill is unpaid.
Balance Due Amount Info
Every time the subscriber calls into your voicemail system, she/he hears the balance due notification. This PBX system feature allows the subscriber to know the latest status of his accounts. It, therefore, purge the need for a subscriber to enquire a live person for knowing the status of his account.
Deny read access
This feature notifies the subscriber the number of messages that have been received, but disallow the access to read them if their dues are not paid. This makes it effective for quick collection of the unpaid amounts.
Teleconferencing feature
Teleconferencing feature of the voicemail PBX system allows multiple callers to call into the system and interact with each other within a subscriber’s conferencing box. Every subscriber’s conference group is assigned a unique telephone number which can be given to anybody. The subscriber later pays for the total number of minutes that were used by all the callers in the conference.
Networking feature
If the subscriber wishes to broadcast a voice message across the systems on a network, it can be easily done using the networking software that is installed in the PBX system.
TCT is one-stop shop for all the businesses who wish to increase their profits and turnover. Our PBX & voicemail systems are highly customizable tailored according to the unique needs of the customers. TCT with its lead generation solutions facilitate businesses to increase their bottom line and radically cut down the overheads while increasing profits manifold. Call us NOW at 1 800 984 7001.